Innovation in customer experience is a necessary step if companies want to remain competitive argues Matt Round, tangerine’s Chief Creative Officer, at Railway Interiors Expo 2017. His talk, ‘Transformation not Disruption’ explores four key areas: what do we mean by customer experience, why is it important to innovate along the customer journey, how can we achieve innovation and what could innovation deliver in rail?
Alstom has been awarded a project by the Spanish railway infrastructure manager Adif to equip three laboratory trains with its latest ERTMS technology solution Atlas.
A massive innovation boost increases the level of automation, expands data networks and, ultimately, raises efficiency and working quality in mechanised track maintenance and construction.
Florida East Coast (FEC) Railway has become the first North American Railroad to operate its entire mainline locomotive fleet on liquid natural gas (LNG).
Alstom will start delivering from summer 2018, 27 additional Coradia Meridian “Jazz” regional trains to Trenitalia, the Italian national train operator for the Italian regions. This new order is worth €170 million and is exercised as an option to the contract signed in 2012, brings Trenitalia’s fleet of “Jazz” trains to 118 units.
Rolling stock manufacturer CRRC has announced that the world’s first hydrogen-powered tram has been put into operation in Tangshan, North China’s Hebei province.
Passengers in Zhuzhou, Central China’s Hunan province, are a step closer to the arrival of the ‘world’s first railless train’, after testing began on Oct 23, 2017.