Alstom and EFE sign deal to maintain Santiago–Nos service reliability

Alstom, a world leader in intelligent and sustainable mobility, and EFE Trenes de Chile signed a maintenance contract for the railway signaling systems of the Santiago – Nos suburban line, which runs for 23 kilometers. The new contract also includes the maintenance of the system’s control center and has an option for a five-year extension.

The partnership, which renews an existing alliance, aims to further reduce potential service disruptions and improve the passenger experience, as well as the reliability of rail operations.

“This contract is a fundamental step toward further improving the reliability and operational continuity of the passenger service between Estación Central and Nos. The renewal of the agreement with Alstom allows us to rely on top-level technology and a strategic partner with in-depth knowledge of the operation, resulting in fewer interruptions and a better, safer, and smoother experience for our passengers. This positive experience also extends to EFE Valparaíso, on the Limache-Puerto route. The continuity of signaling maintenance with Alstom will be key to ensuring quality and efficiency standards across our rail network,” said Daniel Padilla, Maintenance Engineering Manager at EFE Trenes de Chile.

Under this agreement, Alstom ensure the safe, efficient, and comfortable operation of the train through the integration of onboard systems that enable control, monitoring, communication, and assistance for both operations and passengers, as well as to deal with potential acts of vandalism. Alstom will also supply spare parts to ensure timely repairs, reducing service disruptions for users

Currently, the service has 22 Alstom X'Trapolis Modular trains, each composed of two cars. They have a capacity of 512 passengers.

www.alstom.com