ScotRail Expands Availability of Tap&Pay Smart Ticketing App

Tracsis Rail Technology & Services announced that ScotRail is expanding its innovative pay-as-you-go ticketing app, developed by Tracsis, following the successful completion of a six-month pilot.

The Tap&Pay app, powered by the state-of-the-art Hopsta platform, is currently available on ScotRail services within the Strathclyde area and on routes between Strathclyde and Edinburgh.

The app, now available for download in app stores, enables easy, ticket-free travel using a single-use barcode. The app works by generating a single-use barcode that can be scanned at ticket gates and on mobile devices. Customers’ journey details are logged by scanning the barcode, with the app identifying the origin and destination station through location mapping.

At the end of the journey, the Tap&Pay app will automatically calculate and charge the best available fare based on the journey made and time of travel. To ensure customers are provided with the best-value fare, those making multiple trips on the same route over a week will never pay more than the cost of a weekly season ticket.

The Tap&Pay app pilot has already garnered attention within the transport industry, with Tracsis and ScotRail shortlisted for a prestigious Transport Ticketing Award in the Ticketing Technology of the Year category. The nomination highlights the collaborative effort behind the project and its potential to revolutionise rail travel in the UK and beyond by offering a user-friendly, efficient, and innovative solution.

ScotRail’s partnership with Tracsis reflects a shared commitment to improving the passenger journey while ensuring cost-effective and reliable solutions for rail operators.

Tracsis’ pay-as-you-go smart ticketing technology has been deployed on a standalone basis with multiple train operators across the UK. To date, over 30 million customer journeys have been processed using a mix of ITSO smartcard and contactless bankcard transactions.

www.tracsis.com